PLAYSAFE SYSTEMS WEBSITE DESIGN, DEVELOPMENT & knowledgebase

WORDPRESS / KNOWLEDGE BASE / RE-DESIGN
playsafe website design ipswich

A bold Playsafe Sytems website intro

The primary problems they were facing was outdated designs and really slow load times.

So we set to task redesigning their website and ensuring that our custom WordPress theme loaded like lightning.

Website UX redesign

The second issue we uncovered was that their services and product offerings were extremely technical, to the point where their team struggled to explain how they worked to us.

We set to task breaking each element down, branding each one clearly and designing a layout and infographic that showcased how all their offerings pieced together for a cohesive website user experience.

web design playsafe
website knowledgebase

Website Knowledgebase development

The final key issue was their client support. Or lack thereof.

We developed a support section for their website that introduced their support staff and gave users direct email access to them. We then went further and developed a chatbot module to answer website FAQs.

Finally, we developed a Knowledge Base area for their support team so they could build an archive of documents and support “How-to’s” to ensure that the Playsafe Systems Website was the first line of support defence.

A website do-over for a fantastic Suffolk based client.

Playsafe approached us for their website redesign, we broke the brief down into its basic design elements and rebuilt it. Looking at everything from the infographics right down to how they present their services and products.

At the end of a long road, we finished with a very happy client whom we still do some very interesting projects for.

website mockup ipswich

Website tech. bits.

We worked off designs developed in our studio to whip up a bespoke WordPress template.

Our aim was to launch a website on a new domain and begin driving traffic. Since launch, Google analytics has reported a steady traffic growth from month-to-month.

We have since included a knowledgebase element to aid the companies online support and maintenance.

We have also included the WooCommerce plugin to manage their product profiles. This inclusion was modified to function as an online catalogue as opposed to an e-commerce solution.

Our goal was to ensure that the website loaded quickly and was optimised for speed.

Website scoped by a fantastic client and delivered by a passionate website agency.

An all-around fantastic website briefing and a great opportunity to re-brand and re-design an established business. As an agency with years of experience, we know when to appreciate a great client and know how to guide their vision toward a successful online web presence.